Shipping policy

SHIPPING POLICY

Thank you for shopping with Fone Care Online Store.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping & Delivery

  • Delivery within Kerala: 1–3 business days.

  • Delivery to other locations in India: 3–7 business days.

  • Delivery times may vary depending on courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Promotional free shipping offers may be available on selected products or order values.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

Delivery Issues

  • If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

  • Customers should inspect the package upon delivery and report any issues within 48 hours.

Contact Information

Fone Care

Koduveli Building 53/3608,
Subhash Chandra Bose Road,
Opp. Muthoot Finance Vyttila,
Near Ponnurunni,
Vyttila, Kochi,
Kerala – 682019,
India

Email: fonecarekochi@gmail.com